Refund Policy

At Sivakasi Enterprises, we strive to provide our customers with the best possible shopping experience. We understand that sometimes a purchase may not work out as planned, and we are here to help.

If you are not satisfied with your purchase, you may return it the same day of receiving without using any of the product and without breaking the original packing of any product. All returns must be in their original condition and packaging. We don’t accept if the package is broken.

To initiate a return, please contact our customer service team at admin@sivakasienterprises.com or call us at 7904567729. Our customer service team will provide you with instructions on how to return your item(s).

Once we receive your returned item(s), we will process your refund within 7 business days. Refunds will be issued in the same form of payment used for the original purchase. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-7 business days of receipt of the returned item(s). Please contact the card-issuing bank with questions about when the credit will be posted to your account.

We do not accept returns on items that have been opened . If an item is damaged upon arrival, please contact our customer service team immediately at admin@sivakasienterprises.com or call us at 7550357737 with unboxing video. Without unboxing video, refunds won’t be approved.

Thank you for shopping with Sivakasi Enterprises!